Mosai ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our retro postcard-making application (the "App"). By using the App, you consent to the collection and use of information in accordance with this policy.
a) Personal Information: We may collect personal information that you voluntarily provide to us, such as your email address (if you contact us), and payment information (if you make in-app purchases). We do not require you to provide personal information to use basic features of the App.
b) Non-Personal Information: We may automatically collect non-personal information about your use of the App, including device type, operating system, app usage data (e.g., templates used, features accessed), and anonymized analytics data to improve our services.
c) User Content: We may access the images and text you upload to the App for the sole purpose of enabling postcard creation, editing, and export features. We do not store your original images unless necessary to provide the App's functionality.
We use the collected information for the following purposes:
- To provide, maintain, and improve the App's functionality (including gold coin system, postcard editing, and export features);
- To process in-app purchases and manage user accounts;
- To respond to your inquiries, comments, or support requests;
- To analyze usage trends and optimize the App's user experience;
- To send you important notifications about the App (e.g., updates to our terms or policy changes).
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted service providers who assist us in operating the App (e.g., payment processors), and only to the extent necessary to perform their services;
- When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others;
- With your explicit consent to share specific information.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will delete or anonymize your personal information when it is no longer needed, unless we are required to retain it by law.
User-generated content (e.g., postcards) is retained only on your device unless you choose to export or share it through the App.
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at the email address provided below. You may also opt out of non-essential communications by adjusting your App settings.
You can uninstall the App at any time to stop our collection of non-personal information related to your use of the App.
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy and, if significant changes are made, through the App or other reasonable means. Your continued use of the App after the changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: shiwmosaihaoq2@zohomail.cn.